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 Frequently Asked Questions

Zinter® Pro

How hard is it to setup a Zinter®?

Zinter® Pro: We have worked hard to make the Zinter® Pro as simple to use as possible, but its important that users of any 3D printer are aware that 3D printing is a technical process, and in particular a user should set aside at least an hour to set your printer and software up
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Is it suitable for use by children?

Almost all 3D printers use Hot Extruders, and utilise moving parts, and without direct and constant supervision these parts could cause injury, all of Zinter® printers feature a Semi-Enclosed print envelope, which ensures that when the door is closed its much less likely that wandering hands can access hot or moving parts.
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How do I connect to a Zinter® PRO?

Currently your Zinter® Pro will only connect to a suitable PC via USB lead, you will notice that the front control panel will accept an SD Card, and we plan to enable this via a free Firmware update once we have finalised the software changes needed to make this work.
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What kind of filament can I print with?

There are a range of filaments currently tested to work with the Zinter® Pro and Home, ABS, PLA, PVA and Nylon are the 'industry standard' filaments. We have also produced excellent results in Wood and Brass and we will be launching our own range of 'Special' filaments in 2018 - if your keen to get ahead of the crowd and would like access to special filaments before we launch them to the public please feel free to contact us.
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Do I require a special location to install the Zinter® PRO?

All 3D printers should be located in a well ventilated room, where temperatures are reasonably stable and the machine should be located on a stable surface capable of carrying its weight. The Zinter® Range of printers do not need special ventilation systems.
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How hot does the Zinter® Pro get?

Different parts of the Zinter® Pro run at different heats depending on the material you are printing in, typically the heated bed will run at 60 - 100 degrees and the Extruders will run at up to 250 degrees although in certain circumstances these temperatures may be exceeded, best results are obtained by keeping the front door closed for the duration of the print.
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Is there any post processing required?

3D Printing is predominately designed to produce Prototype parts, offering a rapid method of assessing the overall look, shape and size of a part, filament material properties and their reaction to temperature and the extrusion process, often mean that parts will not be 100% dimensionally accurate, it is also often difficult to exactly recreate surface textures on a 3D printer due to the texture imparted by the printer. Depending on the finish you require simply removing the print from the bed and removing any support structure is often all thats needed to get your model ready. Printed parts often have a ridged / grainy or textured finish and depending on the finish required, and the intended use of the printed parts, you may wish to treat / remove surface imperfections, and even paint your part in these circumstances there are a number of post-print processes that can be used to enhance further your model - The simplest approach to a smooth surface finish on your models is to simply lightly sand and polish the model, wooden parts for example can be sanded and varnished, and some plastics respond well to Acetone Vapor, processes like this are well documented on the internet - however always be sure to use correct PPE and follow any usage instructions when using any chemicals.
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What warranty does my printer come with?

All Zinter® printers come with a 12 month return to base warranty - if you purchased your printer through a distributor please contact them to deal with any issues. It is recommended you retain all original packaging for your printer, and ship using a suitably insured carrier as we cannot be held responsible for damage that occurs during Shipping.
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Does it come with supplies?

All printers are supplied with a colorFabb filament starter pack, additional supplies are available direct from Zinter® or from your distributor or reputable filament supplier.
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Do I have to use Zinter® supplies?

You do not have to purchase your supplies from us however the results of using cheap imported filament in any 3D printer are well documented online, we would recommend only sourcing quality filament through a reputable supplier - we cannot accept any warranty claims arising from the use of filament not approved for use in our machines.
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Do I need 3D software?

We supply slicing software with each printer - this will enable you import an .stl or .obj file and print it, however to create your own .stl files from scratch (rather than downloading them from an online library) you will need software. We recommend Sketchup for beginners.
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Can I get files to print?

Yes there are a wide range of online libraries from which you can download a vast range of 3D models - we can't guarantee that they will all work however as many of this files are contributed to by people with varying degrees of ability
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What colours of filament are available?

There is a standard range of about 20 colours available plus, fluorescent and glow in the dark, and thats before you play with Brassfill, Copperfill and Woodfill! If thats not enough however we can (subject to minimum order quantities and lead times) obtain filament in almost any colour if you wish to match an exsisting branding or products.
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